Shipping policy
At VANTÉRA, we aim to deliver your order quickly, securely, and reliably.
Shipping Carrier
All orders are shipped using Royal Mail.
Processing Time
Orders are processed Monday – Friday (excluding public holidays).
Orders placed before 2:00 PM will be processed the same business day.
Orders placed after this time will be processed the next working day.
Shipping Options
Standard Delivery
Delivered via Royal Mail between Monday and Friday.
Next Day Delivery
Next day delivery is available for orders placed before 2:00 PM (Monday – Friday).
Orders placed after the cut-off time will be dispatched the following business day.
Shipping Costs
Shipping costs are calculated at checkout and are paid by the customer.
Delivery Responsibility
Once your order has been dispatched, you will receive tracking information where available. Delivery times are estimated and may vary depending on Royal Mail services and external factors.
Incorrect Addresses
Please ensure that your shipping details are correct before placing your order. VANTÉRA cannot be held responsible for delays or delivery issues caused by incorrect address information.